Shipping Costs

Shipping Costs


Do we ship to your country?

Yes, we ship worldwide.


How much does shipping cost?

We ship with low delivery charges. It is a fix price per shipment, based on the destination. The charge does not increase even when several items have been combined in the same order. All costs associated with shipping such as postage, packaging and handling are included. We ship with DHL Premium.


Is the delivery timescale reliable?

There is a delivery timescale provided for each product. It`s the average processing time we need to send the product out of our warehouse at working days.

All items, that can be ordered, are in stock. New products, that can be pre-ordered are clearly marked as such.


Exchange & Returns

The costs for the return shipping are to be paid by the customer. For the cheap and practical handling of your return parcel you can buy a DHL Returns Label here.


How much is the VAT that I have to pay?

All prices in our shop include the German VAT of 19% (by default). Depending on the buyers country, the VAT might change in the ordering process, after the countries name has been typed in:

  • German and European Member States (exception Austria): 19% VAT (by default)
  • Austria: 20% VAT (the difference of 1% compared to given default will be automatically added during the ordering process)
  • Tax-Free! Non-EU Member States: 0% (the German VAT will be deducted automatically in the shop. The buyer has to pay local import taxes and local VAT of his country if any)